Feature Requests
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Ignore "Ticket Reply Email Limit" per Support Department

scysys shared this idea 4 months ago
Under Consideration

It would be great if you can make it possible to ignore "Ticket Reply Email Limit" per Support Department.

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Add an Option on Support Departments to ignore this Limit only for this Department

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Why?

We tracking some internal process over the WHMCS Ticket System. Sometimes there are more E-Mails than the reply limit. It would be great if it possible to ignore the reply limit for an Department.