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GoCardless Mass Pay Invoices

WebMate Development shared this idea 5 months ago
Under Consideration

When a Mass Pay invoice is captured for several GoCardless invoices its status is updated to "Payment Pending", but the other invoices remain with the status of "Unpaid".

Due to the time period that it takes for the GoCardless payment to be confirmed, our customers begin to receive "Invoice Payment Reminder" email notifications for these invoices even through they have paid them. Also when they view the invoices in the client area they are displayed as "Unpaid".

It would be great that when the Mass Pay invoice is set to "Payment Pending" that the other invoices are also updated to "Payment Pending" and then marked "Paid" once the GoCardless payment has cleared.

Comments (1)

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It appears also that if the invoice is mass paid but its due date still falls within your automation settings for invoice capturing it will be captured again.

This scenario can easily be avoided if the invoice status is also changed to Payment Pending.