Feature Requests
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Full Ticket Search

Tim Hollis shared this idea 2 years ago
Under Consideration

Currently the WHMCS ticket search only searches the body/subject of the initial ticket, and not the body of any further messages in the ticket. This means that staff responses are never searched. It would be great to have a full WHMCS ticket search option so that we can properly search these fields.

Comments (2)

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Hear hear

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Maybe some indexed option, like elasticsearch or solr would be really interesting and could improve the quality of our work and take WHMCS to next level.