Filter Tickets by Department, but allow multi-selection using checkboxes, rather then single selection via a drop-down list
I'm assigned to 5 different Departments. When it comes to filtering tickets by Department, currently I can select either all Departments, or one Department. What I'd like is to be able to select whichever Departments I want, i.e. between 1 and 5. I think this could be achieved by permitting multi-selection from the drop-down box... or to use checkbox filtering instead.