Feature Requests
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Display a warning if ticket contains word 'attachment' but there is no attachment

spiralhosting shared this idea 4 months ago
Under Consideration

Many email applications now display a warning if you are sending an email with the word 'attached' or 'attachment', but there is no attachment. It would be useful if WHMCS had the same functionality.

I'd like this functionality on the admin side, but maybe the client side too!

This is a follow up to an old request from 2 years ago which is now archived. I hope there's more demand for it now :)

https://requests.whmcs.com/topic/if-support-ticket-contains-word-attachment-or-attached-and-there-isnt-one-pop-a-warning