Feature Requests
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Disable renewal notifications for domain contact

george goodband shared this idea 1 year ago
Under Consideration

Currently domain renewal emails will go to both the email address for the customer in the WHMCS portal and also the email address that is down for the domain registrant. We have several resellers who would like to get the upcoming domain renewal emails but not have their customers receive the emails from us. Having a way of disabling this would be a massive help!

Comments (1)


Hi George,

Thanks for submitting your request.

Domain reminders are currently sent to the domain registrant contact per ICANN regulations. If your clients would prefer to whitelabel these emails to their own brand, it sounds like they'd need their own WHMCS installation and domain reseller account.