Feature Requests
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"Convert To For Processing" option for new PayPal module

Kirilo Vasiliskovs shared this idea 6 months ago
Currently Declined

Old PayPal modules had the "Convert To For Processing" option which was dropped out in the new module. We have a WHMCS setup with 4 currencies and set our own conversion rates according to our risk predictions. If we rely on PayPal in terms of currency conversion, in addition to their service fees we are forced to use their very unprofitable exchange rates which may cause up to 5% of additional loss on gross income. On the other side, PayPal soft-pushes us to switch to their new APIs so our usage of the old module is somehow limited in time. Kindly expect your cooperation.

Comments (5)

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It's a must have. We was forced to turn back to the old paypal module.

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+1

I would love to see this functionality

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not just the convertion rate. Now only currencys accepted by PalPal can pay us.

The world is bigger than US and Europe.

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I urgently need this feature. Because China's currency is not supported. I need currency conversion.

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Hi all,

Thanks for submitting this request, your votes and comments. The Convert To for Processing feature's primary function is to allow merchants to utilize a merchant or 3rd-party gateway which has limited or singular currency support. PayPal's latest integration methods allow clients to submit payment in a multitude of currencies (https://developer.paypal.com/docs/api/reference/currency-codes/). The PayPal platform should natively provide the needed flexibility to support client currencies, minimize conversions, and keep purchase flows as simple as possible.

Generally it is preferable, from a invoice and automated service provisioning perspective, to itemize and collection payment as a static amount. The Convert To for Processing feature introduces variable payment due to conversion and thus payment and service reconciliation is more complex. Additionally it may add another layer of complexity when reconciling WHMCS reporting and your accounting system. For these reasons we choose to leverage a gateway platform's currency capability when possible. The PayPal Checkout integration is one such case.

My suggested route forward would be to feedback to PayPal Merchant Technical Support - or your PayPal account manager - that they add support for your desired currency to the PayPal REST Payments API. The module in WHMCS is able to utilise any currency supported by PayPal, so as soon as it's added, then you will be able to process transactions using it.

In the meantime, there are no immediate plans to discontinue the PayPal Basic module, so you are welcome to continue using it until such time that PayPal expands their new platform to your desired currency.