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Change status of a service when the expired invoice is canceled

Andre Bellafronte shared this idea 2 years ago
Under Consideration

When an invoice with expired status is canceled, change the status of the linked product also to canceled. In my opinion this would be useful to have control of products that have not been renewed for better business management.

Comments (2)



Thanks for your suggestion.

If I understand corrrectly, you're proposing the opposite workflow to this feature request: https://requests.whmcs.com/topic/automtically-delete-associated-outstanding-invoices-for-cancelled-services-products

Is that correct?


Yes, it's correct, is the opposite of this request, but I believe that is complimentary. If I cancel an expired invoice, automatically the system cancels the associated product/service. And when I cancel the product/service, the system cancels the invoice! It is a two way relation.