Feature Requests
Share ideas, discuss and vote on requests from other users in community
 
This object is in archive! 

Change Fraud Text for MaxMind Fraud Module

Kelvin Zhang shared this idea 6 years ago
Under Consideration

In MaxMind MinFraud, it would be great if we have the two following suggestions:

1. NEW CHECKBOX - "Email Staff if fraud module triggered".

2. NEW TEXT BOX - Ability to change the text on the page shown to users when they trip the fraud filter.

I have lost a large number of clients just because they weren't automatically instructed by the page to correct their information, or put a ticket to Sales if they genuinely are away from address (on holiday).

Best Answer
photo

Hi,

Thanks for taking the time to provide your feedback on the Maxmind module.

Your first point would be achievable by a customisation with an action hook using the AfterFraudCheck hook point. The hook would be triggered once the fraud check has been run and could be coded to send an email if the 'isfraud' value = true.

The fraud text can be customised in the language files:

$_LANG['maxmind_highfraudriskscore'] = '';

Comments (1)

photo
1

Hi,

Thanks for taking the time to provide your feedback on the Maxmind module.

Your first point would be achievable by a customisation with an action hook using the AfterFraudCheck hook point. The hook would be triggered once the fraud check has been run and could be coded to send an email if the 'isfraud' value = true.

The fraud text can be customised in the language files:

$_LANG['maxmind_highfraudriskscore'] = '';