Feature Requests
Share ideas, discuss and vote on requests from other users in community
 

Notification Integrations with Escalation Rules

cyberhostpro shared this idea 2 months ago
Under Consideration

HI

I would like Escalations to also have slack integration, currently we have email pipe to slack so any esclations emails pipe in to slack.

For example a rule for technical support tickets over 30 minutes.. it would be good if this could push straight to slack.