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add upgrades and downgrades to auto release

Garth Drummond shared this idea 5 years ago
Under Consideration

in products setup, modules, auto release, there are options to trigger tickets or to dos for create, suspend, unsuspend, terminate and renew, but not up/downgrade.

for up/dowgrades on payment for products that require manual processing, it would be great to add them to auto release way to automatically create a ticket/to do item for the department related to that department to process it manually.

Comments (1)

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We are using auto release module as well and whenever client upgrade/downgrade it creates action about manual upgrade - I need to turn this off.