Feature Requests
Share ideas, discuss and vote on requests from other users in community
 
This object is in archive! 

Add ability to refund invoices and send refund confirmation when source of payment was credit

Oliver shared this idea 3 years ago
Under Consideration

If an invoice is paid by an account credit, then no transaction is listed for it. As a result a refund is not possible.

Ideally it should be possible to refund an invoice regardless of how it was paid; and if it was paid by account credit then make this clear in the transaction list and have the option to refund it, send the refund confirmation email and put the funds back onto the account credit.

Comments (1)

photo
1

I agree, this is a much better way of doing things than simply having to 'remove credit'.