Hook Point for Tickets
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Marcel Schäfer shared this idea 9 months ago
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Hello Team,
for a Better Support we need hook points on ticket for follow:
- in Show Ticket (we will show only tickets is set to nobody or me
- make action on open,close etc.
- automatic action via hook (from a cron)
Regards
Marcel
for a Better Support we need hook points on ticket for follow:
- in Show Ticket (we will show only tickets is set to nobody or me
- make action on open,close etc.
- automatic action via hook (from a cron)
Regards
Marcel
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