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Alternate Payment Capture Attempt Cadence



Current Scenario:
WHMCS limits your ability to fine-tune payment attempts, offering only daily or weekly options. This rigidity can cause issues, especially when your termination period is elongated, like our 10-day duration. Daily attempts risk issues with payment providers and weekly ones diminish the likelihood of successful payments.

Recommendation:
Our payment provider Stripe recommends a more balanced and sophisticated approach (Where T is the first payment attempt day):

T+0: Initial attempt
T+1: First retry
T+3: Second retry
T+7: Third retry
T+14 or the following Friday: Fourth and final retry

The Ideal Solution:
By incorporating a more nuanced cadence— as per the above schedule or even just every other day to limit requests —we will significantly reduce the risk of being banned or rate-limited by payment providers. This refined approach not only safeguards successful payments but also ensures that customers' servers aren't erroneously terminated.

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