These emails are really important for admins. These emails are actually landing in SPAM folder in Gmail with the reason "It is similar to messages that were identified as spam in the past."
I do not think that the server is at fault ( like IP Blacklisting or something ) in this case because all other emails are landing in Inbox just the default System emails are not. Having the ability to modify the template will make them land in Inbox without triggering the gmail's spam filter.
Log in to your WHMCS admin area. Navigate to Setup > Email Templates. Select the Template:
Find the specific email template you want to modify (e.g., "Domain Synchronisation Cron Report", "Automatic Setup Failed", etc.). Click on the template name to edit it. Modify the Content:
Adjust the subject line and body content to make them more personalized or unique. Avoid common spam trigger phrases and ensure the language is clear and professional. Consider adding specific details relevant to your business or clients to distinguish these emails. Test the Changes:
After making modifications, send test emails to see if they land in the inbox rather than the spam folder. Monitor Spam Filters: https://slope-play.com/
If issues persist, check the content for common spam triggers, and consider using a dedicated email service provider for sending important notifications.
tycjheg5
commented
1 month ago
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John Ramos
commented
19th September 20
Hi John,
We are using email piping and this footer message is a problem:
This notification was automatically generated by WHMCS www domain | log in to the admin area
1. I think it creates a security issue if we're to not show where WHMCS is actually located? 2. It's a lot of unnecessary text when a client responds and we respond...
Thanks for your consideration.
John
Craig Messer
commented
16th March 20
It would be really useful to remove the "This notification was automatically generated by WHMCS" section of admin emails as if we're replying to a ticket via email (rather than the portal) the customer will see this in the ticket timeline. If the app was a bit better and push notifications were used it probably wouldn't be so much of an issue.
Official Response
WHMCS
commented
21st March 20
The email piping routine will attempt to automatically strip quoted messages from emails. If it's not catching the quoted text break line your staff are using, it can be added as a new row to tblticketbreaklines.
John Ramos
commented
19th September 20
Hi John,
We are using email piping and this footer message is a problem:
This notification was automatically generated by WHMCS https://*****/ | log in to the admin area
1. I think it creates a security issue if we're to not show where WHMCS is actually located? 2. It's a lot of unnecessary text when a client responds and we respond...
6 Comments
Login to post a comment.
Log in to your WHMCS admin area.
Navigate to Setup > Email Templates.
Select the Template:
Find the specific email template you want to modify (e.g., "Domain Synchronisation Cron Report", "Automatic Setup Failed", etc.).
Click on the template name to edit it.
Modify the Content:
Adjust the subject line and body content to make them more personalized or unique. Avoid common spam trigger phrases and ensure the language is clear and professional.
Consider adding specific details relevant to your business or clients to distinguish these emails.
Test the Changes:
After making modifications, send test emails to see if they land in the inbox rather than the spam folder.
Monitor Spam Filters: https://slope-play.com/
If issues persist, check the content for common spam triggers, and consider using a dedicated email service provider for sending important notifications.
We are using email piping and this footer message is a problem:
This notification was automatically generated by WHMCS
www domain | log in to the admin area
1. I think it creates a security issue if we're to not show where WHMCS is actually located?
2. It's a lot of unnecessary text when a client responds and we respond...
Thanks for your consideration.
John
We are using email piping and this footer message is a problem:
This notification was automatically generated by WHMCS
https://*****/ | log in to the admin area
1. I think it creates a security issue if we're to not show where WHMCS is actually located?
2. It's a lot of unnecessary text when a client responds and we respond...
Thanks for your consideration.
John