Feature Requests
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Use variables in knowledgebase articles

Dennis Skov Hermannsen shared this idea 4 months ago
Under Consideration

As a WHMCS admin, it would be very nice to be able to insert variables into knowledgebase articles.

We would like to be able to define variables using hooks for ClientAreaPageKnowledgebase, but this functionality doesn't work. We can only use the variables in the template files.

Being able to use variables in the articles would allow for great custom code. An example could be to have an article called 'How do I access my control panel' that would replace the hardcoded text 'Access your domain on https://yourdomain.com/cpanel (remember to replace yourdomain.com with your actual domain. The link could be replaced with the actual domain name that are associated with the client's product.

We want to use the feature to include a form in an article that can convert IDNs to punycode.