Feature Requests
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Update email templates' links to use server hostname

Dennis Skov Hermannsen shared this idea 2 weeks ago
Under Consideration

Some email providers, such as Hotmail, thinks it's bad practice to send links with IP's, which is what WHMCS does by default.

Every email we sent containing {$service_server_ip} was flagged as fishing by Outlook/Hotmail/Live. This also resulted in every email sent from our domain ended up in spam.

Changing all of the links to be {$service_server_hostname} instead fixed the issue immediately.