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Suspension Automatic different for each group of products

Alexandre B. shared this idea 4 years ago
Under Consideration

Suspension Automatic different for each group of products

would be nice to set a different number of days for automatic suspension for each group of product / service.

eg:

Group Product / Service Shared Hosting = Suspend after 10 days

Group Product / Service Streaming = Suspend after 15 days

Group Product / Service Dedicated = Suspend after 5 days.

Currently this is not possible, only manually.

I am presenting this suggestion is similar to option for generating invoices with different days for each invoice type (monthly, quarterly, half-yearly, annual) ...

Suspension just implement it in Auto, but with the option to set a different period of days for each Product Group / Services.

Regards...

Comments (8)

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1

Agreed. This is something we need.

I was thinking the existing override could be adjusted also, to allow me to set individual allowances per service in days rathe than a one off date.

So if I allow one client to pay 5 days late I can specify 5 days, rather than a date, which I'd have to manually update each month in the current system.

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1

I would love to see something like this also. Having shared hosting, and VPS hosting. Id like to see the option to set suspention time based on what service it is.

example, vps plans get suspended sooner than shared hosting plans. So that would be a great idea!

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And terminate too!!!

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This is one important feature missing in WHMCS.

Suspension / Termination by Product / by Group / Global.

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yes, i'm really missing this.

there are different needs for suspending and deleting services for virtual servers X webhosting....

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Yes, i'm really missign this one. You nned different terms of suspension and deletion for different services. Eg for VPS X shared hosting.

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Got surprised by this today. We started with selling shared and now VPS.

I was thinking there is option for each product...

This is not great, because there is no problem to hold shared accounts over 30 days, but VPS is totally different story. No more than one week.

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Oh I very much like this idea and support it, would be very handy for dedicated servers and suspend after x number of days from invoice date of payment. I have had custom modules made in order to ensure a customer can not cancel a dedicated server x number of days before next payment and I think this would be the finishing touch for us.