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Separate toggle-able option for emails

HallsH shared this idea 4 months ago
Under Consideration

I would like to see an option within WHMCS what type of admin emails you receive. Currently you can only tick one box for everything.

For an example since the last update I keep getting pop3 error emails. I know what the issue is but the pop3 emails get sent out every day. Everything is working correctly for me. The only way to stop receiving the emails is to untick admin emails. So I would like to see different options I what type of emails you receive from WHMCS.

Comments (1)

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Hi,

There are currently three categories of email notifications which admins can receive:

  • System emails
  • Account emails
  • Support emails

To stop receiving error notifications such as the POP error, disable the System Email permission.

Instructions for managing this is located here: https://docs.whmcs.com/Administrators_and_Permissions#Setting_Role_Group_Permissions

I understand you are proposing more granular control over the emails sent to admins. What level of granularity are you proposing; more fine grained grouping or right down to the individual email level? If the former, what kind of grouping do you envisage?