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Send Confirmation Email for add/remove credits

Yaran TOOS shared this idea 6 years ago
Under Consideration

Some of invoices are paid via credits. But may client want to cancel invoices and we removed credits from invoice . I would like to have an option to tick to Send Confirmation Email for add/remove credits.

Comments (1)


This is a great idea. Sometimes when customers cancel services they ask for the balance to be credited to their account. I add the credits in WHMCS, but I have no way for the customer to know they have received the credit, so I must manually send them an email. Having a checkbox to send them an email notifying them that a credit has been added to the account (with the amount, and explanation) would be a great time saver.

Also, we still need a way for customers to see their credit balance when logging in. This is discussed in the feature request at https://requests.whmcs.com/topic/show-credits-history-on-client-area