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Preview Ticket Attachment Files in iWHMCS

Jeffrey Ranshaw shared this idea 6 years ago
Under Consideration

Currently, if a staff for client adds an attachment of a image. There is no way to preview it. It would be nice if there was an option to "Preview in Safari" or "Open with.."

Comments (3)

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Absolutely, all to often a client attaches a screenshot demonstrating an issue, but we can't see it in iWHMCS (or even know that there is an attachment). Asking the customer to describe the attachment that he already sent is obviously extremely lame, so how can we respond to the ticket?

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I like!

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Yes malfunction I have done this many times myself. +1 from me