Feature Requests
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Option to disable attachment uploads in tickets on a per-department basis

bararto shared this idea 1 year ago
Under Consideration

As a hosting and services provider i have different support departments and also we have some public departments where any person can open tickets with us (like pre-sales) however, some department do not need the attachments and public departments absolutely dont need them, it would be very good to have an option to disable attachment uploads on a per-department basis specially for departments that are public, as attachments only allow images to upload, having the option for public departments is a security risk so disable them would help to have our whmcs server/instance more secure