Log Contact access info, date added, removed, name IP access, access levels he had, etc.
In our company, we are getting more and more legal issues that need to be inspected. One of the issues is when a client adds a contact, such as a support contact, and later has legal issues with this person. Our customers running into this situation are asking for dates when this contact was added and/or removed, email he had, accesses from this contact. Etc. It would be even great to add an email entry when contacts are added or removed, contact name, ip last access for this contact, etc, for additional security tracking information.