Feature Requests
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Internal Tickets

Qarizma shared this idea 3 months ago
Under Consideration


I was surprised that there isn't a method to create

tickets for internal use. Let's say an incident happened, I would like

to create a ticket internally, assign it to staff to handle it.


scenario would be: when a client orders a custom server with

management, we would like to create an internal ticket for the client

with information about what to do.