Feature Requests
Share ideas, discuss and vote on requests from other users in community

Give client the ability to cancel a cancallation request

Shaun Reitan shared this idea 1 year ago
Under Consideration

Please add the ability for the client to cancel an existing cancellation request. We have clients that sometimes schedule a cancellation of a service and the end of it's term and then right before they change their mind and want to keep the service active.

Also, another use case for this would be for us to email our customers right before the service is going to be terminated and remind them/give them a chance to keep their service active.