Feature Requests
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Expired domain names cancellation invoices to be logged under customer activity log

JohanB shared this idea 4 months ago
Under Consideration

Currently when a domain gets expired, the due invoice gets cancelled automatically and if Grace and Redemption is set up correctly, creates a new invoice. However, the log for the above only appears in the System Activity log and not the log under the customer log.

This causes issues as when staff deals with customers, they cannot see the log under the customer profile, and not having access to the System log, this delays resolving queries.

Please add the cancelled invoice log under the customer log so everyone can see the system cancelled the invoice.