Expand Product Addons Functionality
Since our business is made up of more then just shared/reseller hosting
services we have had a hard dealing with Product Addons since you are
not able to customize the 'addons' as compared to the customization
options available with 'Configurable Options'. We sell alot of
managed/unmanaged dedicated servers and 1U, 12U, 24U and 48U colocation
services which have a bunch of 'Configurable Options' for the main
service but then also have a TON of 'Product Addons'.
It is not practical to use the 'Configurable Options' for all the
'addons' that a specific service might need in order to have drop down
menu's for additional IP address blocks, Managed Firewall, additional
power/bandwidth, etc. The fact that only check boxes are available for
'Product Addons' severely limits what you can use this section of the
The concept of GROUPS would also be nice to use within the 'Product
Addons' instead of binding each addon individually to a service/product.
The way that ADDONS are displayed within WHMCS when viewing a customers
account is perfect since it references the service the ADDON is tied
too. I would like to see the ID # link to the details of that ADDON
instead of linking you to the PRODUCT that ADDON is tied too. An example
of why this feature is needed is when a dedicated or colocation
customer requests an additional block of IP's or requires more power.
Right now you either do some messy 'upgrade' to the main service, make a
bunch of notes and adjust the price or add a new service too account
for the IP's or power. This is messy because now the customer and our
employee's have no easy way to tell what service the power and IP's are
tied to. If 'Product Addons' had their own fields for storing ADDON
related information we could easily store IP address information,
PDU/power information, etc specific to that ADDON which is already to
the specific service.
At the end of the day I would like to see the 'Product Addons' be
structured exactly the same way the 'Configurable Options' are setup.
This will allow much more flexibility for tracking services and there
Below are a few threads that can be referenced for more information on why this functionality is needed:
Colocation / Dedicated Server Management Addon