Email piping to import malformed emails from Office365
Emails sent by Office 365 and Microsoft may be malformed. Such emails contain a Content-Type specified as multipart with a boundary, but the email body
does not contain boundaries in all places they should be.
Currently - due to email standard violations - WHMCS does not import the body of such emails into the text body of a support ticket, but rather appends the HTML as an attachment.
Please consider importing the content of such emails into the ticket message body despite this. Other ticket systems such as ZenDesk or Kayako do import such emails.