Feature Requests
Share ideas, discuss and vote on requests from other users in community
This object is in archive! 

Add Pending Cancellation service status

Mark shared this idea 2 years ago
Under Consideration

The subscription overview is currently pretty confusing for our customers.

Let's say that they have 20 subscriptions and added a cancellation request for 10 of those subscriptions. There is no way for the customer to see which subscriptions will be cancelled in the future in the subscription overview because their status is "Active" and not something like "Pending cancelation" or just "Cancelled".

I believe the status should be Cancelled when a cancellation request is submitted and Terminated when the subscription end date is passed.