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[aWHMCS] - Bulk Support ticket Action

Vincent Wong shared this idea 4 years ago
Under Consideration

We received hundreds of ticket every day and most of the ticket are server report included cron job and logwatch. Appreciate if you can consider to add feature for "bulk support ticket action". Example:- select multiple support ticket in aWHMCS ticket listing and delete them or close them.

If the above feature is hard to make, a simple delete ticket button next to each support ticket in list view awill also speed up for handling large volume of support ticket.

Comments (1)

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bulk ticket actions on the web app would also be useful as well, very limited currently.

change status of all selected

change owner of all selected

change client of all selected (where client has used different email address or before they signed up etc)

deleted all selected tickets

move all selected tickets to different dept

etc