Feature Requests
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Automatically convert the ticket URL to a short link

ramf shared this idea 7 months ago
Under Consideration

Hi,

I want to send customers SMS from WHMCS and as you may know there is no way to send SMS with an hyperlink.

So if I want to send a link of a ticket to a customer with SMS I have to add the entire ticket link.

This is a very long link and it's encumbers the SMS...

We need a way to automatically convert the ticket URL to a short link - like using

TinyURL: www.tinyurl.com or Google: http://goo.gl/?

This is something that should be done automatically since the "Ticket URL {$ticket_url}" and "Ticket Link {$ticket_link}" are merge fields in the email templates.

Thanks!

Ram