Feature Requests
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Automatic Product/Service Upgrade/Downgrade without first requiring payment

Andrew Martin shared this idea 1 month ago
Under Consideration

Currently when a customer upgrades a product/service the automatic module upgrade only takes effect once the customer has paid the related upgrade invoice.

What is needed is an optional settings so that the automatic module upgrade takes effect immediately after the customer has placed the order, even if they have not paid the invoice yet.

The reason that this is a problem is because many customers are on Debit Order which is run in monthly batches so their upgrade does not take effect until the next debit order batch, and upgrades are usually time very sensitive ...

Comments (1)

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Hi,

Thanks for taking the time to supply your suggestion.

WHMCS does not support debit billing as standard, so I'd be intereted to learn more about the custom soltion you have in place, and the benefits you'd see for the feature for users without such a custom implementation?