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WHMCS Feature RequestsTopicIdeaIntegration
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Category Integration
Tags support departments, suport, tickets, ticket system, automation, 'Auto Release' module
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Auto-release module's 'open support ticket' function to support third-party support add-ons

Ed LaFrance shared this idea 10 months ago
Under Consideration

When using third-party support addons (i.e. the Freshdesk addon), we need the auto-release module to support creation of support tickets via the addon. Currently, it only works with WHMCS's built-in support ticketing system.

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