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Auto-notify clients when late fee has been added

Mike N shared this idea 6 years ago
Under Consideration

Currently, there is no quick, easy, and automatic way to notify clients when a late fee has been assessed to their account.

Currently, we need to use the AddInvoiceLateFee hook with the API:Send Email, which can be cumbersome (or near impossible for those without understanding of how to work with the API and hooks).

I'd like to suggest that WHMCS allow the option to automatically notify clients, via a templated email, when a late fee has been added to their unpaid invoice. Or, perhaps, an option in the admin section that would allow us to send a message to all clients that had late fees assessed today.

Thanks,

~~Mike

Comments (2)

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This is definitely needed. Not all of my clients log into their accounts, they simply check their emails and pay the bill using pre-saved bank details.