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Anchor tags for each ticket response

WHMCS Sam shared this idea 6 years ago
Under Consideration

It would be quite helpful if each response to a ticket had its own anchor tag so that it could be directly linked to.

This would be especially helpful for notes in particularly long tickets. For example, a ticket note might read "The customer has verified their login details in response 4 *link to response 4*"

This would also be very good for companies with many people working the same tickets. An employee could easily link a specific ticket reply to another employee.

Comments (1)

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This would be an awesome addition to the WHMCS ticket system. Allowing to easily direct link to ticket responses for a multitude of different details/information etc...