Feature Requests
Share ideas, discuss and vote on requests from other users in community
Ability to edit System Email Templates
Under Consideration
I would like to request the ability to change/modify templates of System Emails like
WHMCS Domain Synchronisation Cron Report
WHMCS Automatic Setup Failed
WHMCS Automatic Setup Successful
WHMCS Cron Job Activity
These emails are really important for admins. These emails are actually landing in SPAM folder in Gmail with the reason "It is similar to messages that were identified as spam in the past."
I do not think that the server is at fault ( like IP Blacklisting or something ) in this case because all other emails are landing in Inbox just the default System emails are not. Having the ability to modify the template will make them land in Inbox without triggering the gmail's spam filter.
It would be really useful to remove the "This notification was automatically generated by WHMCS" section of admin emails as if we're replying to a ticket via email (rather than the portal) the customer will see this in the ticket timeline. If the app was a bit better and push notifications were used it probably wouldn't be so much of an issue.
Hi John,
We are using email piping and this footer message is a problem:
This notification was automatically generated by WHMCS
www domain | log in to the admin area
1. I think it creates a security issue if we're to not show where WHMCS is actually located?
2. It's a lot of unnecessary text when a client responds and we respond...
Thanks for your consideration.
John
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