Feature Requests
Share ideas, discuss and vote on requests from other users in community
 

Ability to disable the sending of $0.00 invoices

Glenn Rowe shared this idea 5 years ago
Under Consideration

WHMCS was designed so that all products/services that are not being charged for are set to FREE. Anything not set to FREE is invoiced. Although not originally thought about during the WHMCS development stages, many of us use the software in slightly different ways than the developers had intended. That being said, many of us are seeing $0.00 invoices being sent to clients followed by a payment confirmation. Useless emails like that are both annoying and a waste of the client's time.

The easy answer is to say... "Use the software in the designed fashion and only in the designed fashion"; however, well... let's just say many of us have an opinion of that statement.This issue has been discussed at http://forum.whmcs.com/archive/index.php/t-9762.html however, I did not find a formal request in this "Feature Request" system so I thought I would post it here.

Comments (1)

photo
1

meanwhile you can use something like this

http://www.whmcs.com/appstore/3670/GermanLegal.html

to prevent annoying 0.00 EUR invoices. It just deletes the invoice before being sent to client. No payment confirmation also.