Feature Requests
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view what other support agent is typing on support tickets

Under Consideration cyberhostpro ● Ticket System ● Comments: 2 ● Reply 1 year ago by Ben K.
7 votes
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Reply is being written (in real time)

Under Consideration Steini P. 1 year ago ● Ticket System ● No Comments
1 vote
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Customer Support ticket Administrators

Under Consideration MIchael C. 1 year ago ● Ticket System ● No Comments
1 vote
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Add File Upload option in Support Ticket - Private Staff Notes

Already Possible RDP A. ● Ticket System ● Comments: 1 ● Reply 1 year ago by WHMCS A.
1 vote
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Ability to remove clients IP Address on Tickets

Under Consideration Ben K. ● Ticket System ● Comments: 1 ● Reply 1 year ago by RDP A.
4 votes
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Auto add salutation to start of support ticket replies

Already Possible xperience ● Ticket System ● Comments: 3 ● Reply 1 year ago by RDP A.
4 votes
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SMTP for Support Departments

Under Consideration MikeP ● Ticket System ● Comments: 10 ● Reply 1 year ago by Keith
8 votes
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Insert Product Link in Support Ticket

Under Consideration jas8522 ● Ticket System ● Comments: 1 ● Reply 1 year ago by Mitch M.
3 votes
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