Feature Requests
Share ideas, discuss and vote on requests from other users in community
 
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Add "send as SMS" option to the tickets system

Under Consideration ramf Ticket System Comments: 5 Reply 1 month ago by Eric C.
11 votes

view what other support agent is typing on support tickets

Under Consideration cyberhostpro Ticket System Comments: 2 Reply 3 months ago by Ben K.
7 votes
1 vote
49 votes

Add File Upload option in Support Ticket - Private Staff Notes

Already Possible RDP A. Ticket System Comments: 1 Reply 5 months ago by WHMCS A.
1 vote

Ability to remove clients IP Address on Tickets

Under Consideration Ben K. Ticket System Comments: 1 Reply 5 months ago by RDP A.
3 votes

Auto add salutation to start of support ticket replies

Already Possible xperience Ticket System Comments: 3 Reply 5 months ago by RDP A.
3 votes

SMTP for Support Departments

Under Consideration MikeP Ticket System Comments: 10 Reply 6 months ago by Keith
8 votes

Mass re-assign support tickets

Under Consideration Eric C. Ticket System Comments: 1 Reply 6 months ago by Chris
4 votes
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