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Prevent duplicate renewal

com2 shared this idea 5 years ago
Under Consideration

Some special client or friend domain registrations are renewed manually before the invoice is paid (in cash normally). When after payment I mark the invoice as paid then registration is renewed a second time.

The work around to temporary deactivate the registrar is not safe, because it is just too easy to forget to turn it back on again.

Would be nice when there is a "manual" renew option that would prevent this double renewal, in that it would deactivate the invoice-paid-triggered renewal of the active invoice.

Comments (2)

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And how are you expecting to track it when they don't pay ?

If you're offering this 'service' to 'friends' then simply view the domain renewal invoice, copy the renewal line text and amount onto a new line, and remove the current line - then the automated processing wont happen.

The get some better friends, as arguments about money will end that relationship :p

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Rob Golding wrote:

And how are you expecting to track it when they don't pay ?

If you're offering this 'service' to 'friends' then simply view the domain renewal invoice, copy the renewal line text and amount onto a new line, and remove the current line - then the automated processing wont happen.

The get some better friends, as arguments about money will end that relationship :p

Tracking the payment is easy: invoice is UNPAID.

I always do this: customer forget to pay on date and ask me to renew suddenly for a week later payment. I generally make manual renewal and your solution (delete invoice item line) is not a solution, it is a torture :(