Feature Requests
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Overage Billing to include Plesk config option

Action Hosting shared this idea 1 month ago
Under Consideration

Currently overage billing does not take into consideration, disk space or bandwidth option set as per Plesk/WHMCS naming standards. This options when set works, in that WHMCS creates the proper invoice and call the Plesk API to update the service on the Plesk server. So all is proper.

Issue is when WHMCS runs the overage billing logic -- it does not include the Plesk option and revert to the soft limits set by the default for the subscription.

WHMCS should override the soft limits with the plesk limit when calculating the overage since it does update the db correctly and it shows this in the summary - hence can use this value as the limit vs the initial soft limit set.