Feature Requests
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Include note attachments with API response

Victor T shared this idea 1 year ago
Under Consideration

It looks like in version 6.3.0 the ability to add attachments to a ticket note was introduced, but the API was not updated to list these attachments.

I noticed that the ability to add attachments to both replies and notes was added via the API in version 7.5, but we are not able to list the attachments to the notes.

Can this be added to both the GetTicket and GetTicketNotes methods, similar to how they are displayed for the ticket replies.