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Freely edit ticket states

Luis Rivera shared this idea 3 months ago
Already Possible

It would be a good idea if you could edit the titles of the States of the tickets to any language like for example to Spanish, Brazilian, etc.

Comments (1)

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Hi Luis,

Thanks for your suggestion. I'm pleased to advise that ticket statuses can be translated via language files: https://developers.whmcs.com/languages/

For example to translate the Open ticket status:

  1. $_LANG['supportticketsstatusopen'] = "Your Translation";

To translate a custom ticket status:

  1. $_LANG['supportticketsstatuscustom'] = "Your Translation";

Where "custom" is the name of your custom ticket status.