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Freely edit ticket states

Luis Rivera shared this idea 1 year ago
Already Possible

It would be a good idea if you could edit the titles of the States of the tickets to any language like for example to Spanish, Brazilian, etc.

Comments (1)


Hi Luis,

Thanks for your suggestion. I'm pleased to advise that ticket statuses can be translated via language files: https://developers.whmcs.com/languages/

For example to translate the Open ticket status:

  1. $_LANG['supportticketsstatusopen'] = "Your Translation";

To translate a custom ticket status:

  1. $_LANG['supportticketsstatuscustom'] = "Your Translation";

Where "custom" is the name of your custom ticket status.