How can we improve WHMCS?

Share, discuss and vote for what you would like to see added to WHMCS

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All Ideas

2215 Ideas Found. Showing page 99 of 111.


6 Votes
Ability to change the email from name

To my surprise it is not possible to set a from name of emails send by the support system. Support emails are sent with the from name as the company n...

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3 Votes
Customize "FROM" name using EmailPreSend hook

Right now we can set FROM name in the settings, but it's static and doesn't change.What we noticed in another business using another helpdesk system i...

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0 Votes
Edit Payment Method

It would be beneficial for me an a hosting provider if Users could edit their existing Pay Methods.

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0 Votes
Client Assets

We have often found ourselves wanting to link tickets to a client asset, i.e. specific device. While researching for a plugin for WHMCS to handle this...

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9 Votes
Trello like board view for support tickets.

Allow existing list view, or trello like Board view for tickets. Lot of apps are starting to do this and its awesome. See Gitlab, hubspot, jira,etc

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9 Votes
Allow service up-/downgrades when an invoice is in the "Payment Pending" status

Hi,since version 8.12 WHMCS doesn't allow service up-/downgrades when an invoice is in the "Payment Pending" status. This is inconvenient fo...

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2 Votes
Randomized or Non-Sequential User ID's

I was looking for a protection from our staff members from stealing customer information. At the current state of the software, any staff member can...

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1 Votes
Update existing invoices when new default card is added

Currently when a client adds a new default credit card, existing invoices are not updated to pull from the new card. When the old invoice runs, it wi...

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1 Votes
Email 2fa module

Email 2fa module requirement.Because some customers don't like Time Based Tokens very much.

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8 Votes
Klaviyo Integration email marketing + e-commerce automation

Hi there,I know WHMCS recently has a Mailchimp integration with abandoned cart, but personally I'm not really a Mailchimp enthusiast. There are better...

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2 Votes
Update Laravel Query Manager

Hello, We need to update the Laravel Query Manager (Database: Query Builder) to latest version.Since Laravel has develop and many new query function h...

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4 Votes
Insert wildcard in TLD definitions

Many TLDs have a great number of second-level domains, that can be independently registered.I.e.:- for .it domains, every geographical region and ever...

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6 Votes
Include Metric Billing in Affiliate Commission

Currently Metric Billing (variable usage billing) is not included affiliate commissions.This is particularly problematic where product/services are ba...

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9 Votes
Payment Failed Hook

Please add a hook for payment/credit card payment failure.Adding this will allow us to integrations SMS notifications to clients.

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0 Votes
Allow KB article category in the SEO-friendly article URL

My KB articles are search-engine friendly at the moment, e.g.https://www.example.com/portal/knowledgebase/37/Do-you-have-to-pay-for-a-domain-name-ever...

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3 Votes
Export Affiliate Stats to CSV

The current affiliate stats in the Client Area are useful, but there’s no way to download them for deeper analysis or reporting, which slows down camp...

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1 Votes
Provision to add Domain Administrative and Domain Technical Details at domain booking by customer

We have found that In domain booking process,WHMCS provide provision to add "Domain Billing Details" and "Domain Registrant Information...

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0 Votes
Add a button to remove a DNS record

The current scenario of removing a DNS record is confusing. Like other control panels, there should be an option/button next to each DNS record to rem...

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0 Votes
RTL and LTR Support

Add a wysiwyg editor or at least rtl/ltr support to tikets. when system is in RTL and have to write an answer in LTR - there is no such option.

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3 Votes
Skip the fraud check for existing clients who already have an active order AND have 2fa enabled

The option to "Check to skip the fraud check for existing clients who already have an active order" works great until a client's account is...

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