Hello,
Most of the times client upload jpg of 8-10 MB or taken from mobile phone instead of taking screenshot.
The size of screenshot is under 400 KB and are much better then taken pic from mobile cam.
Unfortunately, there is no way in whmcs to limit attachment size.
WHMCS Team Clarification:
This request is about adding the ability to configure a maximum permitted size for uploads, separate from the PHP upload_max_filesize setting, to allow restricting the size of files users can upload when attaching files to support tickets or their replies.
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