Feature Requests
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Advanced Support Ticket Escalation Rules - Auto-Assignment

Under Consideration Nicholas S. 4 days ago ● Ticket System ● No Comments
1 vote
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Open New Ticket - Checkbox to sent alert to all contacts on account

Under Consideration Bruno d. ● Ticket System ● Comments: 1 ● Reply 1 week ago by Matthew R.
2 votes
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Tickets - Ignore "Automatic reply" in subject lines

Already Possible Rob B. ● Ticket System ● Comments: 1 ● Reply 1 week ago by John
1 vote
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Display warning in admin area for unauthenticated tickets

Under Consideration DaddyBear ● Ticket System ● Comments: 1 ● Reply 3 weeks ago by Tim
2 votes
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Add to the ticket log more details regarding the custom fields

Under Consideration ramf ● Ticket System ● Comments: 1 ● Reply 3 weeks ago by ramf
2 votes
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Ignore Autoresponders

Under Consideration David C. ● Ticket System ● Comments: 2 ● Reply 3 weeks ago by David C.
1 vote
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don't show escalation rules

Completed Cas E. ● Ticket System ● Comments: 1 ● Reply 3 weeks ago by John
1 vote
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Ticket filter to all unanswered tickets

Under Consideration Ragonz ● Ticket System ● Comments: 1 ● Reply 4 weeks ago by John
1 vote
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On gmail show button to view ticket

Under Consideration Davi S. ● Ticket System ● Comments: 1 ● Reply 4 weeks ago by John
1 vote
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