Feature Requests
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Add to the ticket log more details regarding the custom fields

Under Consideration ramf ● Ticket System ● Comments: 2 ● Reply 1 day ago by ramf
2 votes
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Option for contacts to receive replies only for tickets they have opened.

Under Consideration SoHoIT ● Ticket System ● Comments: 11 ● Reply 1 week ago by ramf
30 votes
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Support Hours built-in in WHMCS

Under Consideration Daniel M. ● Ticket System ● Comments: 2 ● Reply 1 week ago by NK5 L.
4 votes
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Choose contact when opening a ticket via the client area

Under Consideration ramf ● Ticket System ● Comments: 5 ● Reply 2 weeks ago by Sixu L.
3 votes
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Add "send as SMS" option to the tickets system

Under Consideration ramf ● Ticket System ● Comments: 7 ● Reply 4 weeks ago by darren
15 votes
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Support Ticket Timers

Under Consideration Dustin C. ● Ticket System ● Comments: 37 ● Reply 4 weeks ago by darren
64 votes
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Custom ticket feedback questions

Under Consideration David P. 4 weeks ago ● Ticket System ● No Comments
1 vote
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Specify language when piping e-mails to the support dept.

Under Consideration Thomas M. 1 month ago ● Ticket System ● No Comments
1 vote
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Add Rocketbots Self-Learning Support Chat

Under Consideration Wesley T. 1 month ago ● Ticket System ● No Comments
1 vote
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