Feature Requests
Share ideas, discuss and vote on requests from other users in community
 
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Add a private staff notes as part as an support ticket escalations rule

Under Consideration ramf Ticket System Comments: 5 Reply 1 week ago by ramf
7 votes

Support Ticket Timers

Under Consideration Dustin C. Ticket System Comments: 34 Reply 1 week ago by Mark G.
53 votes

Access canned responses through keyboard shortcut

Under Consideration Cal C. Ticket System Comments: 1 Reply 1 month ago by Lee K.
4 votes

Spam Control Whitelist

Declined Steve K. Ticket System Comments: 1 Reply 1 month ago by WHMCS J.
2 votes

Knowledgebase re-order categories

Under Consideration DaddyBear 1 month ago Ticket System No Comments
2 votes

Watch ticket automatically on reply

Under Consideration Julia 1 month ago Ticket System No Comments
1 vote

Add other admins as ticket watchers

Under Consideration Peter F. Ticket System Comments: 2 Reply 1 month ago by darren
5 votes

pivotal tracker integration with support tickets

Under Consideration darren 1 month ago Ticket System No Comments
1 vote

next and previous buttons on ticket detail page

Under Consideration darren 1 month ago Ticket System No Comments
1 vote
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