Feature Requests
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Include email addresses that were added via CC to opening ticket and all replies

Under Consideration Damo ● Email ● Comments: 43 ● Reply 1 week ago by tomb
44 votes
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Possibility to use schema tags in emal templates

Under Consideration bellafronte ● Email ● Comments: 1 ● Reply 4 months ago by Jose M.
4 votes
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Remove quoted text from emails

Completed Joshua P. ● Email ● Comments: 5 ● Reply 5 months ago by Mark G.
2 votes
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Mass mail based on product and a configurable option (like location)

Under Consideration Justin H. ● Email ● Comments: 4 ● Reply 6 months ago by Rakesh R.
6 votes
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Contact name in email templates

Under Consideration David C. ● Email ● Comments: 1 ● Reply 6 months ago by David C.
7 votes
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Support Ticket Custom Field Type for Encrypted Data

Under Consideration Matthew D. ● Email ● Comments: 1 ● Reply 9 months ago by atDev
6 votes
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Expanding Email Verification

Under Consideration SM-John 9 months ago ● Email ● No Comments
6 votes
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Invoice URL merge field

Under Consideration Anonymous ● Email ● Comments: 1 ● Reply 10 months ago by Benbodhi
3 votes
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Disable the WYSIWYG on mass mail

Already Possible Harry O. ● Email ● Comments: 2 ● Reply 11 months ago by niels
2 votes
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