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Private Knowledge Base (only for customers)

Daniel Martin shared this idea 4 years ago
Under Consideration

Hi,

I'd like that the Knowledge Base section could be configured as "private".

This way, only authenticated users could browse them. Just the same as the rest of the WHMCS customer's area.

Thanks.

Comments (5)

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You know that you can make individual articles private to logged in users ?

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Hi,

Obviously I didn't. I opened a ticket before, and they told me it was not possible.

But it is. Thanks very much!!!

Regards,

Daniel.

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Even better would be, if each article could be made private (which obviously works) and then also could be assigned to be seen only by certain customer groups, e.g. article re hosting only for customers of hosting, article re webinar only for customers of webinar, etc. This way, whmcs can be a neutral backoffice before customers login.

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I need to make some of the categories private so only logged in users can view. Is there any way to do it?

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Would also be nice to have an option to make it private for staff only view.