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Please add to the Associated Tickets in the project management addon the same info from the ticket

ramf shared this idea 3 years ago
Under Consideration

Hi,

Please add to the Associated Tickets in the project management addon the same info from the ticket list.

Now we can see in the ticket list this information:Department

  1. Department
  2. Subject
  3. Submitter
  4. Status
  5. Last Reply

See Capture.PNG

But in the Project managment addon there is only:

  1. Date
  2. Subject
  3. Status
  4. Last Updated

see Capture2.PNG

So there is no way to know in the project management:
  1. In which department the ticket is handled,
  2. Who is the specific ticket customer (some time there is on ticket in the project that is opened on the end user, another ticket opened on the developer and another on the designer etc.)
  3. I guess that the "Last Reply" is the same as "Last Updated"? or maybe not? if it's the same - please change the name, and if it's not the same (i.e. in the project management addon you can see the date you added an inside not to the ticket or any other change) - please clarify this somehow.

Any way - please add to the project management addon "Associated Tickets" section the department and the submitter/client information just as it appears in the ticket list.

Thanks!

Ram