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Paypal Recurring must be cancelled on Refund from Admin Panel

[email protected] shared this idea 4 years ago
Under Consideration

We are having an issue, here are the details;

Whenever we refund user's invoice from WHMCS admin panel it does not cancel recurring from paypal and as a result customer is charged as per billing cycle, however, the service is cancelled from CRM.

Comments (1)

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WHMCS v6.0 has a lot of edits to the recurring side of PayPal Subscriptions including when you cancel an order the associated subscription is cancelled.